facebook play-alt chevron-thin-right chevron-thin-left cancel location info chevron-thin-down star-full help-with-circle calendar images mail whatsapp directions_car directions_bike train directions_walk directions_bus close spinner11
The Phantom Of The Opera at Her Majesty’s Theatre

The Phantom Of The Opera at Her Majesty's Theatre

The Phantom Of The Opera to close in the West End

Kitty Underwood

By Kitty Underwood First Published 28 July 2020, Last Updated 30 July 2020

In an article today in the Evening Standard, Cameron Mackintosh announced that he has had to permanently shut down both the UK touring and West End productions of The Phantom Of The Opera.

As a result of the coronavirus crisis, Cameron Mackintosh said he has had to undergo an ‘awful (and) distressing’ downsizing of his organisation, and has had to come to the difficult decision to close The Phantom Of The Opera alongside Andrew Lloyd Webber.

He spoke of the difficulties around re-opening, saying that his productions will need at least four months to re-start their productions, as it will take time to build audience confidence, get bookings up and get performers back on top form.

The Phantom Of The Opera has been running at Her Majesty’s Theatre since October 1986 and won more than 70 major theatre awards.

Cameron Mackintosh said he and Andrew Lloyd Webber are “determined to bring it back to London in the future”.


Andrew Lloyd Webber’s Really Useful Group has clarified news on The Phantom Of The Opera, saying that the iconic musical will in fact be returning to the West End after this period of closure.

Jessica Koravos, president of Really Useful Group, told The Stage that the show is being closed to allow work to be carried out on the show’s set and on Her Majesty’s Theatre, where it has been running for 34 years.

Really Useful Group knew that they would have to refresh the set – some parts of which simply weren’t built to last the three and a half decades they have survived so far – but planned this a few years down the line. However, with the forced closure due to the pandemic, they realised that it made sense to start the work sooner, rather than to have two periods of closure.

So Phantom will be back, unchanged, as soon as they can!


Sign up

cameron mackintosh the phantom of the opera

Related articles

If you click through to seat selection (where you'll see either best available or a seating plan), you will be seeing the most up-to-date prices. If this differs from what we've written on the calendar, please bear with us, as those prices will update soon.

We now sell our famous TKTS Booth discounts online here at Official London Theatre.

We are now cancelling all performances up until and including 31 May 2020 to help us process existing bookings whilst we wait for further clarity from the government in terms of when we will be able to reopen.

We are so sorry that in these testing and difficult times you are not able to enjoy the show you have booked for and hope the following helps clarify next steps in respect of your tickets .

There is nothing that you need to do if your performance has been cancelled, but we do ask for your patience.

If you have booked directly with the theatre or show website for an affected performance, please be assured that they will contact you directly to arrange an exchange for a later date, a credit note/voucher or a refund. If you have booked via a ticket agent they will also be in contact with you directly.

We are processing in strict date order of performance, so you are likely to be contacted after the date you were due to go to the theatre. However, we want to reassure you that you will be contacted, and your order will be processed, but please do bear with us.

We’d like to thank everyone who has been patient and kind in dealing with their ticket providers so far and we are sorry that we cannot process your order as quickly as we would like.

Please do not contact your credit card company as that will slow the process down and put an additional burden on our box office and ticket agent teams.

In order for us to serve our audiences the best we can, please do not get in touch with your point of sale if you have booked for performances after 31 May. Please be reassured that if we have to cancel future performances you will be directly contacted by your theatre or ticket provider. Our producers continue to plan for all eventualities dependent on the individual needs of their shows and we will provide further updates on specific shows as and when they become available.

We look forward to welcoming you back into our theatres as soon as we are allowed to resume performances. In the meantime stay safe and healthy.

While theatres are currently closed, various venues and productions are making announcements for their individual shows, including cancellations and rescheduled performances. Please check with the individual shows for details.