By visiting and remaining on the Site you are accepting and consenting to the practices described in this policy.
1. Contacting SOLT
32 Rose Street
2. Information That We Collect From You
2.1. We may collect information contained in any correspondence between you and us or you may give us information about you by filling in forms on the Site. This will include information you give us when you register or buy tickets.
2.2. We may collect information about your computer and your visits to the Site and this may include your IP address, geographical location, browser type, length of visit and number of page views. We may use this information for a number of purposes such as optimising the use of the Site or for security purposes. In particular, we may use an analytics service provider for website traffic analysis and reporting and to track information such as which browser, screen resolution and IP address you are using to access our website, in addition to tracking your movements around our website. Individual users will not be identifiable from this information.
3. Use of Your Information
We will only use your information for the following purposes:
3.1. to ensure that content from the Site is presented in the most effective manner for you and for your computer;
3.2. to provide customer service in relation to your use of the Site, to deal with enquiries and complaints relating to the use of the Site and to notify you about changes to our service;
3.3. to administer, support, improve and develop our Site;
3.4. to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
3.5. to provide you with our newsletter, to obtain your feedback on your experience, to provide you with further information on our services and future events and promotions run by us that either you request from us or which we feel may interest you;
3.6. to provide you with information about third parties’ products, services and events that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
4. Disclosure of Your Information
4.3. If you have an account with Google and are signed in, Google may provide personalised advertising to you once you have left our Site. See our Cookies Policy for information on which Google cookies are being used on our Site. Should you wish to opt-out of Google interest-based advertising you may do so here: www.google.com/settings/ads or you can change your browser settings here: optout.networkadvertising.org.
6. Third Party Sites and Contributors
7. Security and Data Retention
7.1. The information that you provide to us will be collected and processed on our behalf by IBM Corporation (Watson Campaign Automation). For the avoidance of doubt, we may also have access to this information.
7.2. Appropriate security measures will be adopted to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. However, you acknowledge that data transmission over the internet is inherently insecure and that we cannot guarantee the security of data sent over the internet.
7.3. Your information will only be held for a reasonable period or as long as the law requires or permits.
8. International Data Transfers
9. Your Rights
You are entitled to see the personal information we hold about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us using the information provided above. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at the address set out in paragraph numbered 1 above.
Last updated: 13 September 2017