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The West End company in Come From Away at the Phoenix Theatre 2020. Credit Craig Sugden

The West End company in Come From Away at the Phoenix Theatre 2020. Credit Craig Sugden

London Theatre News Today: Wednesday 20 January

Hira Desai

By Hira Desai Published 20 January 2021

Come From Away announces further cancellations

Multi-Olivier Award-winning musical Come From Away today announced that performances at the Phoenix Theatre are suspended until 18 June 2021.

ATG will be in touch with all patrons with tickets for Come From Away The Concert and for all ticketholders with performances between 8 March and 18 June, please rest assured that the box office or retailer from whom you purchased the ticket, will be in touch with you soon.

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If this news has got you feeling blue, please don’t fret. We have lots of fun Come From Away content to keep you entertained until we can all be back in theatres again enjoying the magic of live performances. You can start off by checking out Our 5 Favourite Come From Away moments including lots of iconic moments or our Virtual West End Live Come From Away episode with the cast, including a Q&A and an exclusive performance! And if that taster leaves you wanting more, pop over to our YouTube channel here, and check out all the other stagey Come From Away treats that you can enjoy!

 

Further cancellations announced for performances of Les Misérables – The Staged Concert

It was announced today that performances of Les Misérables – The Staged Concert between 16 and 28 February have been cancelled. Ticketholders will be contacted by Delfont Mackintosh.

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We know the news is a little dull today, so we want to remind you of all the ways you can still connect with theatre while we wait for live performances to be #BackOnStage. There are lots of exciting livestreamed shows, on-demand shows, theatre-based podcasts and educational resources highlighted on our Virtual Theatre Fix calendar which you can access here.

In addition, we’ve got various rounds of stagey quizzes here, and endless theatre fun on our Official London Theatre YouTube channel. From lockdown performances and interviews to behind-the-scenes videos and star-studded Olivier Awards and West End Live content, there’s so much to keep your stagey-self entertained until we can all get back into the theatres. And if you want to connect with like-minded theatre fans while talking all things stage, please join us on our Instagram channel every Tuesday night from 6pm for Theatre Chat Live

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Due to the current pandemic various venues and productions are making announcements for their individual shows. Please bear with us as we try to keep this page as up to date as possible. If you find a mistake, please let us know by emailing enquiries@soltukt.co.uk. If you click through to seat selection (where you'll see either best available or a seating plan), you will be seeing the most up-to-date prices. If this differs from what we've written on the calendar, please bear with us, as those prices will update soon.

We now sell our famous TKTS Booth discounts online here at Official London Theatre.

We are now cancelling all performances up until and including 31 May 2020 to help us process existing bookings whilst we wait for further clarity from the government in terms of when we will be able to reopen.

We are so sorry that in these testing and difficult times you are not able to enjoy the show you have booked for and hope the following helps clarify next steps in respect of your tickets .

There is nothing that you need to do if your performance has been cancelled, but we do ask for your patience.

If you have booked directly with the theatre or show website for an affected performance, please be assured that they will contact you directly to arrange an exchange for a later date, a credit note/voucher or a refund. If you have booked via a ticket agent they will also be in contact with you directly.

We are processing in strict date order of performance, so you are likely to be contacted after the date you were due to go to the theatre. However, we want to reassure you that you will be contacted, and your order will be processed, but please do bear with us.

We’d like to thank everyone who has been patient and kind in dealing with their ticket providers so far and we are sorry that we cannot process your order as quickly as we would like.

Please do not contact your credit card company as that will slow the process down and put an additional burden on our box office and ticket agent teams.

In order for us to serve our audiences the best we can, please do not get in touch with your point of sale if you have booked for performances after 31 May. Please be reassured that if we have to cancel future performances you will be directly contacted by your theatre or ticket provider. Our producers continue to plan for all eventualities dependent on the individual needs of their shows and we will provide further updates on specific shows as and when they become available.

We look forward to welcoming you back into our theatres as soon as we are allowed to resume performances. In the meantime stay safe and healthy.

For more than 40 years, TKTS was our on-the-day theatre ticket box office in Leicester Square. Currently closed due to the current situation, we are now selling our great last minute seats and prices online. Click here to learn more.

While theatres are currently closed, various venues and productions are making announcements for their individual shows, including cancellations and rescheduled performances. Please check with the individual shows for details.