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Phonenix_Theatre_London_u6q7jr

Phoenix Theatre

Closed until: 31 May 2020

Shows At This Venue

More Information

Access

Sound Amplification:

Induction Loop & Sennheiser Infrared

Toilets:

Mens and Womens throughout. Adapted toilet is on Dress Circle level in the Royal Room. There are no steps to this toilet from Box C or Row A Dress Circle, but there are 2 slightly awkward turns.

Guide Dogs Policy:

Guide dogs are allowed into the theatre area

Wheelchairs:

Please ask a member of staff to open the side entrance on Flitcroft Street. Space for 1 wheelchair user and companion in Box C; not suitable for oversized/large electric wheelchairs. 2 transfer seats available to Dress Circle A27 and A28. Venue is not suitable for scooters, however 1 transferee is allowed in the transfer seats.Non-transfers: there is one wheelchair space in Box C for a non-transfer patron. The corridor to Box C is 90 cm.The door to Box C is 78 cm. There are two unfixed chairs in the Box. Box is restricted view (left side stage). Transfers: into Dress Circle Row A seat 28 (fixed seat) - although, theatre staff are unable to assist disabled patrons. If transferring, the patron’s wheelchair will be taken care of by front of house staff during the performance and bought back to the patron once the show has ended. There are double doors to reach this area of the theatre so large wheelchairs can be accommodated.

Access from Street to Foyer:

Steps

Access From Theatre Foyer To Seat:

24 Steps to Stalls, 21 to Dress Circle, 42 to Upper Circle

Contact

Contact the venue:

0844 871 7629 (Calls cost 7p per minute, plus your phone company's access charge)

Your Visit

Security Information:

Security note: For your comfort and security, you may be subject to additional checks on your visit to London theatres. Please contact the venue for more information.

Bar:

There are bars on all levels. Plushy bar is 4 steps down from the Stalls. Dress Circle bar is 3 steps up from the Dress Circle. Upper Circle bar is 8 steps down from the Upper Circle. Patrons must negotiate stairs to access any of the bars. If prearranged with front of house drinks can be left in the Royal Room for access patrons using the Box.

Air Conditioned:

Yes

Accepts Theatre Tokens:

Yes

History

The Phoenix Theatre opened in 1930 with the premiere of Noel Coward’s Private Lives featuring Coward himself in the cast, along with Gertrude Lawrence, Adrienne Allen and a young Laurence Olivier. Coward formed a strong association with The Phoenix returning with Gertrude Lawrence as his co-star in 1936 with the programme of the one-act play Tonight at 8.30. He returned again in 1952 with Quadrille, which opened only a few days after the death of Gertie Lawrence, and Coward wrote how difficult it was to sit through that first night in what he and Gertie had always referred to as ‘our theatre’.

The Phoenix enjoyed a succession of very successful plays including John Gielgud’s Love for Love during the war, and a season featuring Paul Scofield and Peter Brook in the mid fifties. A new musical Canterbury Tales adapted from Chaucer’s famous book opened in 1968 and began a 2000 performance run. The eighties and nineties have seen many award-winning musicals, including The Baker’s Wife by Stephen Schwarz (directed by Trevor Nunn) and the delightful Into the Woods by Stephen Sondheim starring Julia McEnzie; as well as a very successful season of Shakespeare plays. Blood Brothers, a musical by Willy Russell, which transferred from the Albery in 1991 and ran till 2013, was the longest running show ever at the Phoenix.

Respecting the tradition of the Italian theatres, the auditorium shines with golden engraves, red seats, carpet and curtains. Above the boxes we can admire panels by Vladimir Polunin after Tintoretto, Titian and Giorgione, and the entire safety curtain is a rendition of Jacopo del Sellaio’s The Triumph Of Love. Also, throughout the building, we can enjoy the sculpted wooden doors and the decorated ceilings. It surely is one of the most beautiful theatres in London’s West End.

If you click through to seat selection (where you'll see either best available or a seating plan), you will be seeing the most up-to-date prices. If this differs from what we've written on the calendar, please bear with us, as those prices will update soon.

We now sell our famous TKTS Booth discounts online here at Official London Theatre.

Monday 6 April: The following statement has been issued by the Society of London Theatre (SOLT) on behalf of the major commercial West End theatre operators and the Society of Ticket Agents and Retailers (STAR), to provide clear information for customers with regards to their theatre bookings and help ease the unprecedented strain on box offices and ticket agents in light of the Covid 19 pandemic.

We are now cancelling all performances up until and including 31 May 2020 to help us process existing bookings whilst we wait for further clarity from the government in terms of when we will be able to reopen. We are so sorry that in these testing and difficult times you are not able to enjoy the show you have booked for and hope the following helps clarify next steps in respect of your tickets.

There is nothing that you need to do if your performance has been cancelled, but we do ask for your patience.

If you have booked directly with the theatre or show website for an affected performance, please be assured that they will contact you directly to arrange an exchange for a later date, a credit note/voucher or a refund. If you have booked via a ticket agent they will also be in contact with you directly.

Theatre box office and ticket agents teams are continuing to work through the very high number of ticket orders affected by the cancellations. An average of 300,000 people a week attend West End theatres, so this a huge task. The situation is exacerbated by the fact that all our teams are now working remotely in response to government restrictions, many with reduced numbers of staff due to the virus, and this will be adding to the time it will take us to process your order.

We are processing in strict date order of performance, so you are likely to be contacted after the date you were due to go to the theatre. However, we want to reassure you that you will be contacted, and your order will be processed, but please do bear with us.

We’d like to thank everyone who has been patient and kind in dealing with their ticket providers so far and we are sorry that we cannot process your order as quickly as we would like.

Please do not contact your credit card company as that will slow the process down and put an additional burden on our box office and ticket agent teams.

In order for us to serve our audiences the best we can, please do not get in touch with your point of sale if you have booked for performances after 31 May. Please be reassured that if we have to cancel future performances you will be directly contacted by your theatre or ticket provider. Our producers continue to plan for all eventualities dependent on the individual needs of their shows and we will provide further updates on specific shows as and when they become available.

We look forward to welcoming you back into our theatres as soon as we are allowed to resume performances. In the meantime stay safe and healthy.