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The cast of Come From Away perform at the Olivier Awards 2019 (Photo: Christie Goodwin)

The cast of Come From Away perform at the Olivier Awards 2019 (Photo: Christie Goodwin)

Come From Away extends West End stay into 2020

Robin Johnson

By Robin Johnson First Published 15 May 2019, Last Updated 16 May 2019

Come From Away has come here to stay. The four-time Olivier Award-winning musical, which claimed the Best New Musical prize at last month’s ceremony, has extended its West End run into 2020.

The joyous show tells the story of thousands of airline passengers who, grounded in the wake of 9/11, seek shelter in the community of Gander, Newfoundland. There, despite initial tensions, nervousness soon makes way for joy and music, and uneasiness turns into trust and friendships.

Having begun performances on 30 January of this year, Come From Away is now booking at the Phoenix Theatre until 15 February 2020.

Come From Away at the Phoenix Theatre (Photo: Matthew Murphy)Come From Away at the Phoenix Theatre (Photo: Matthew Murphy)

The musical has not only proven a hit in the West End, but also continues record-breaking engagements on Broadway, in Canada, and on a 60-city North American Tour. The show has confirmed it will open in Australia this summer, and a feature film adaptation is being produced.

Along with Best New Musical, Come From Away won Olivier Awards for Best Theatre Choreographer, Best Sound Design and Outstanding Achievement in Music. The cast includes nominees Rachel Tucker, Clive Carter and Robert Hands.


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We are now cancelling all performances up until and including 31 May 2020 to help us process existing bookings whilst we wait for further clarity from the government in terms of when we will be able to reopen.

We are so sorry that in these testing and difficult times you are not able to enjoy the show you have booked for and hope the following helps clarify next steps in respect of your tickets .

There is nothing that you need to do if your performance has been cancelled, but we do ask for your patience.

If you have booked directly with the theatre or show website for an affected performance, please be assured that they will contact you directly to arrange an exchange for a later date, a credit note/voucher or a refund. If you have booked via a ticket agent they will also be in contact with you directly.

We are processing in strict date order of performance, so you are likely to be contacted after the date you were due to go to the theatre. However, we want to reassure you that you will be contacted, and your order will be processed, but please do bear with us.

We’d like to thank everyone who has been patient and kind in dealing with their ticket providers so far and we are sorry that we cannot process your order as quickly as we would like.

Please do not contact your credit card company as that will slow the process down and put an additional burden on our box office and ticket agent teams.

In order for us to serve our audiences the best we can, please do not get in touch with your point of sale if you have booked for performances after 31 May. Please be reassured that if we have to cancel future performances you will be directly contacted by your theatre or ticket provider. Our producers continue to plan for all eventualities dependent on the individual needs of their shows and we will provide further updates on specific shows as and when they become available.

We look forward to welcoming you back into our theatres as soon as we are allowed to resume performances. In the meantime stay safe and healthy.

While theatres are currently closed, various venues and productions are making announcements for their individual shows, including cancellations and rescheduled performances. Please check with the individual shows for details.