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Frequently Asked Questions

What is The Official London Theatre Sale?

Our Sale offers tickets for top London shows for performances from 1 January to 10 February 2023. Previously named the New Year Sale and Get Into London Theatre, the Sale is now in its 20th year and has firmly established its place on the London theatre calendar, getting bigger and better every year!

When does the promotion go on sale?

General booking opens at 10am on Tuesday 6 December. Mastercard cardholders can book early from 10am on Thursday 24 November before the general sale. All Mastercard cardholders must be registered on priceless.com to access the priority booking period.

Which shows are participating in the Sale?

We will be announcing participating shows shortly, sign up to our newsletter to be the first to hear which shows you can get great deals on this year!

How much do tickets cost?

Tickets cost £10, £20, £30, £40 or £50, depending on the show, and there are no booking fees to pay. Not every show offers tickets at every price point, or for every performance.

What performances are tickets valid for?

You can buy tickets for selected performances from 1 January to 10 February 2023, subject to availability. If you cannot find your preferred performance in the Sale, full price tickets are available via our Theatre Tickets page, and check TKTS for some great discounts on on-the-day tickets.

How do I book?

Tickets can only be booked online via OfficialLondonTheatre.com/sale/, or at the TKTS booth in Leicester Square. If you’re booking during the Mastercard Priority period, tickets must be booked through priceless.com. Official London Theatre Sale tickets cannot be booked at theatre box offices.

How do I make an Access booking?

If you, or someone you know, has access needs, you can contact us ahead of time outlining your access requirements. The form will be available here from 12pm on Friday 18 November until 4pm on Sunday 20 November for Mastercard priority customers. You will then be contacted by the theatre directly on Thursday 24 November to discuss your access needs and to book your tickets.

For general on sale, the form will be available from 12pm on Friday 2 December until 4pm on Sunday 4 December. You will then be contacted by the theatre directly on Tuesday 6 November to discuss your access needs and to book your tickets..

Please note that not all shows are able to offer all promotion prices and both ticket prices and performances are subject to availability. For access bookings, you will be offered the Sale price or the theatre’s access price – whichever is cheaper.

Throughout the Sale, if you have access needs the most direct way of booking tickets is directly with the theatre as they know the venue best and can give you the best experience. The list of phone numbers and email addresses can all be found here.

Can I pay with Theatre Tokens?

Yes. From general on sale on Tuesday 6 December, you can pay with Theatre Tokens.

How will I get my ticket?

Your Sale ticket will come as an e-ticket and will be emailed to you before the show. As long as you have received a confirmation email from your booking, don’t panic! Tickets may be emailed at different times and may not arrive until the day before your show. Make sure you’ve checked your spam folder if you’re having trouble locating your tickets.

I have a problem with my booking. Who do I contact?

Please contact ticketing@officiallondontheatre.com, and include your name and booking reference number if you have one. 

Additional Information

  • Customers can book for multiple shows but we reserve the right to investigate any suspicious bookings. Bookings can contain no more than 10 tickets per performance. 
  • The offer does not apply to tickets already booked and cannot be used in conjunction with any other offer
  • Tickets are subject to availability for specific performances only and not all shows offer tickets at all price points
  • The list of participating shows will change throughout the promotion as some shows sell out and new shows join
  • Some shows do sell out quickly, so we recommend having a few shows in mind before you book, and to be flexible with your dates where possible