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Ben Lewis (The Phantom) and Kelly Mathieson (Christine Daae) in The Phantom Of The Opera London (Photo: Johan Persson)

Ben Lewis (The Phantom) and Kelly Mathieson (Christine Daae) in The Phantom Of The Opera London (Photo: Johan Persson)

All you need to know about The Phantom Of The Opera In London

By Carly-Ann Clements First Published 28 December 2017, Last Updated 27 January 2020

Enjoyed by over 140 million people worldwide and winner of 70 major international theatre awards, The Phantom Of The Opera is a mesmerising show that’s been enchanting audiences for 34 years. But are the charms still masked from you?

The Phantom Of The Opera background

Andrew Lloyd Webber’s iconic musical is based on Gaston Leroux’s gothic novel of the same name. After seeing Ken Hill’s 1976 operatic adaptation of The Phantom of the Opera, Andrew Lloyd Webber and theatre producer Cameron Mackintosh were so impressed they wanted to bring the show to London. However, despite efforts, Hill’s production didn’t make it to London.

Instead, Andrew Lloyd Webber found a copy of the novel found there was a lot more to the story. Pairing up with Charles Hart and Richard Stilgoe, Lloyd Webber wrote the legendary musical which opened in London’s West End in 1986, opening on Broadway two years later in 1988.

Michael Crawford and Sarah Brightman originated the leading roles of The Phantom and Christine in both the West End and Broadway productions. Crawford won multiple awards for his performances. And The Phantom of the Opera itself won three Oliviers and seven Tonys – including Best New Musical and Best Musical respectively.

The show was so popular and so successful, a sequel was created called Love Never Dies. However, it could not outshine the original and closed after just 17 months. The tragic love story has played in 35 countries and 160 cities. The Phantom of the Opera has been performed in 15 languages and was the first musical to gross over $6 billion.

What is The Phantom Of The Opera about?

The Phantom Of The Opera takes place in the decadent Paris Opera House where the Phantom – a man ashamed of his physical appearance – hides from the real world in the darkness of the theatre. Haunting the opera house and feared by all, he manipulates the actors and crew.

When a young chorus girl, Christine Daaé, rises to leading lady, the Phantom falls in love with her and helps her become a star. The shadowy figure enchants his beautiful protégée with his voice and eventually grows to love her so much, he kidnaps her and asks her to spend her life with him in his subterranean kingdom. But Christine’s old friend and lover Raoul rescues her, leaving the Phantom devastated, vowing revenge.

The Phantom Of The Opera in LondonThe Phantom Of The Opera in London

Where is The Phantom Of The Opera playing?

The London production is playing at Her Majesty’s Theatre. It opened in 1986 and has remained there ever since.

What age is The Phantom Of The Opera appropriate for?

The Phantom of the Opera is suitable for children aged eight and over.

How long is The Phantom Of The Opera?

The show is 2 hours and 30 minutes including one interval. There are performances at 7.30pm Monday to Saturday with matinees at 2.30pm on Thursdays and Saturdays.

How do I get to Her Majesty’s Theatre in London?

Her Majesty’s Theatre is located just 150m from Piccadilly Circus tube station. You can also get to Her Majesty’s Theatre via overground train from London Charing Cross station which is 650m away.

Kelly Mathieson and Jeremy Taylor in The Phantom Of The OperaKelly Mathieson and Jeremy Taylor in The Phantom Of The Opera

Where did Phantom originally open?

Andrew Lloyd Webber’s version of The Phantom Of The Opera opened at Her Majesty’s Theatre in September 1986. 34 years later, it’s still calling Her Majesty’s Theatre home making it West End’s second longest-running show after Les Miserables. The Phantom of the Opera opened on Broadway in 1986 and is still playing today. It’s the longest-running musical in Broadway history.

Will The Phantom Of The Opera be touring?

The Phantom Of The Opera isn’t currently touring the UK. The only place you can see it is at Her Majesty’s Theatre in the West End.

Will I like The Phantom Of The Opera?

Even after 34 years, The Phantom Of The Opera is leaving audiences breathless. It was the winner of the 2016 Olivier Audience Award which is voted for by the public. Now, that’s a vote of confidence…

Dubbed “London’s greatest love story”, the awe-inspiring musical isn’t just a harrowing tale set to an incredible score. It’s a visual masterpiece. Each performance has 230 costumes and the replica chandelier is made up of 6,000 beads. The sheer spectacle of Phantom is enough to enjoy it, let alone the story of passion, desire, seduction of betrayal.

Where can I buy tickets?

Right here with us! Just visit Official London Theatre’s The Phantom Of The Opera ticket page to find the best available tickets for great prices.


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Due to the current pandemic various venues and productions are making announcements for their individual shows. Please bear with us as we try to keep this page as up to date as possible. If you find a mistake, please let us know by emailing enquiries@soltukt.co.uk. If you click through to seat selection (where you'll see either best available or a seating plan), you will be seeing the most up-to-date prices. If this differs from what we've written on the calendar, please bear with us, as those prices will update soon.

We now sell our famous TKTS Booth discounts online here at Official London Theatre.

We are now cancelling all performances up until and including 31 May 2020 to help us process existing bookings whilst we wait for further clarity from the government in terms of when we will be able to reopen.

We are so sorry that in these testing and difficult times you are not able to enjoy the show you have booked for and hope the following helps clarify next steps in respect of your tickets .

There is nothing that you need to do if your performance has been cancelled, but we do ask for your patience.

If you have booked directly with the theatre or show website for an affected performance, please be assured that they will contact you directly to arrange an exchange for a later date, a credit note/voucher or a refund. If you have booked via a ticket agent they will also be in contact with you directly.

We are processing in strict date order of performance, so you are likely to be contacted after the date you were due to go to the theatre. However, we want to reassure you that you will be contacted, and your order will be processed, but please do bear with us.

We’d like to thank everyone who has been patient and kind in dealing with their ticket providers so far and we are sorry that we cannot process your order as quickly as we would like.

Please do not contact your credit card company as that will slow the process down and put an additional burden on our box office and ticket agent teams.

In order for us to serve our audiences the best we can, please do not get in touch with your point of sale if you have booked for performances after 31 May. Please be reassured that if we have to cancel future performances you will be directly contacted by your theatre or ticket provider. Our producers continue to plan for all eventualities dependent on the individual needs of their shows and we will provide further updates on specific shows as and when they become available.

We look forward to welcoming you back into our theatres as soon as we are allowed to resume performances. In the meantime stay safe and healthy.

For more than 40 years, TKTS was our on-the-day theatre ticket box office in Leicester Square. Currently closed due to the current situation, we are now selling our great last minute seats and prices online. Click here to learn more.

While theatres are currently closed, various venues and productions are making announcements for their individual shows, including cancellations and rescheduled performances. Please check with the individual shows for details.