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Disney’s The Lion King perform at the Olivier Awards 2019

Disney's The Lion King perform at the Olivier Awards 2019

How to get Olivier Awards tickets

Kitty Underwood

By Kitty Underwood First Published 22 January 2020, Last Updated 31 January 2020

We’re only 3 weeks in to the new year and already the Olivier Awards 2020 with Mastercard are off to a roaring start. You may have caught our date announcement before Christmas, that our good friends over in Gander helped us spread, and we announced last week that Jason Manford would be back for a third year to host the annual celebration of the best of London Theatre. But did you know that you can get Olivier Awards tickets yourself?

While you can catch the Olivier Awards on TV and keep up with the latest on the night through our social media, nothing quite beats being there in the flesh – to soak up the glitz and the glamour and witness once-in-a-lifetime performances from some of London’s biggest shows. I mean just check out the highlights from 2019:

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After watching that, how can you not want to be…

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So here are some top tips to make sure you can get tickets to experience every second of the biggest night in London theatre as it happens!

1. Save the date.

No, we mean it – Save. The. Date. Write it down on every post-it note you own. Sunday 5 April. Sunday the fifth of April. The first Sunday in April. 5/4/20. We don’t care how you write it, don’t double book it! That’s the day the Royal Albert Hall will be getting it’s glitz and glam on for this celebration of British theatre.

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The second date for your diaries is Friday 24 January – this Friday!! That’s when public Olivier Awards tickets go on sale exclusively through priceless.com.

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2. Follow the Olivier Awards.

Keep your eyes peeled on the Olivier Awards Twitter, Facebook and Instagram for more announcements and to stay up to date with the latest Oliviers news – it’ll be coming thick and fast as we approach the hallowed day! If you want to be the first to know about all things Oliviers as they unfold, this is the place to be!

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3. Have your Mastercard to hand.

Olivier Awards tickets are available exclusively to Mastercard cardholders through priceless.com. Check out your cards and find out which one you can use to get your hands on these exclusive tickets! It’s always worth checking – lots of different cards are Mastercards, including some from challenger banks and top-up cards, so you may well have one in the back of your wallet that you’ve forgotten about!

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4. Don’t panic!

Don’t worry if you don’t manage to get Olivier Awards tickets or if you can’t make it on the night!

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You can keep up with everything on Twitter and on Facebook Live, and we’ll be releasing more info about different ways to watch the action unfold, so wherever you are in the world on Sunday 5 April, you won’t miss out!

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jason manford Olivier Awards Olivier Awards 2020 royal albert hall

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We now sell our famous TKTS Booth discounts online here at Official London Theatre.

Monday 6 April: The following statement has been issued by the Society of London Theatre (SOLT) on behalf of the major commercial West End theatre operators and the Society of Ticket Agents and Retailers (STAR), to provide clear information for customers with regards to their theatre bookings and help ease the unprecedented strain on box offices and ticket agents in light of the Covid 19 pandemic.

We are now cancelling all performances up until and including 31 May 2020 to help us process existing bookings whilst we wait for further clarity from the government in terms of when we will be able to reopen. We are so sorry that in these testing and difficult times you are not able to enjoy the show you have booked for and hope the following helps clarify next steps in respect of your tickets.

There is nothing that you need to do if your performance has been cancelled, but we do ask for your patience.

If you have booked directly with the theatre or show website for an affected performance, please be assured that they will contact you directly to arrange an exchange for a later date, a credit note/voucher or a refund. If you have booked via a ticket agent they will also be in contact with you directly.

Theatre box office and ticket agents teams are continuing to work through the very high number of ticket orders affected by the cancellations. An average of 300,000 people a week attend West End theatres, so this a huge task. The situation is exacerbated by the fact that all our teams are now working remotely in response to government restrictions, many with reduced numbers of staff due to the virus, and this will be adding to the time it will take us to process your order.

We are processing in strict date order of performance, so you are likely to be contacted after the date you were due to go to the theatre. However, we want to reassure you that you will be contacted, and your order will be processed, but please do bear with us.

We’d like to thank everyone who has been patient and kind in dealing with their ticket providers so far and we are sorry that we cannot process your order as quickly as we would like.

Please do not contact your credit card company as that will slow the process down and put an additional burden on our box office and ticket agent teams.

In order for us to serve our audiences the best we can, please do not get in touch with your point of sale if you have booked for performances after 31 May. Please be reassured that if we have to cancel future performances you will be directly contacted by your theatre or ticket provider. Our producers continue to plan for all eventualities dependent on the individual needs of their shows and we will provide further updates on specific shows as and when they become available.

We look forward to welcoming you back into our theatres as soon as we are allowed to resume performances. In the meantime stay safe and healthy.