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Many theatre makers have not been able to work since last March - your support could be a lifeline for those in need now.

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Noel Coward Theatre London

A statement from Sonia Friedman, producer of The Comeback on today’s Government announcement

First Published 14 December 2020, Last Updated 15 December 2020

Health Secretary Matt Hancock today announced that London, areas of south and west Essex and the south of Hertfordshire will enter tier 3 as of Wednesday morning. As a result of this, all theatres will be closed within these areas as of Wednesday. You can read the full story here.

Theatre professionals are reeling from the devastating news which will impact the industry hugely. In response to the news, Sonia Friedman, Producer of The Comeback has released the following statement:

“Following the devastating announcement that London will be entering Tier 3 on Wednesday 16th Dec, THE COMEBACK performances from Wednesday 16th Dec onwards have been postponed.

“Having installed extensive safety measures at the theatre, for the last week of previews we have been welcoming delighted audiences to the Noel Coward Theatre to enjoy this brilliant, funny and heart-warming show. They have left the theatre uplifted, energized and reminded about the power of theatre and the vital role it can play in the mental well-being of the community.

“To have that so abruptly, cruelly and illogically ripped away is heart-breaking. Not just for those audiences but also for the entire company of performers, creatives, stage crew and other freelancers who for so long have been without work. They all now face yet more uncertainty and pain.

“But let me be clear –The Comeback WILL be back. It is our intention to resume THE COMEBACK performances as soon as government restrictions allow. Once the new dates have been finalised, the box office will automatically transfer ticket holders’ booking and ticket(s) across to the closest equivalent performance within the limited run; and will contact patrons with all the new details. If ticket holders are unable to attend the new date, they are advised to contact their point of purchase who will provide further assistance.

“The new dates will be confirmed in the coming weeks. For now, I would like to recognise our entire team for their ongoing support. And, of course, especially our audiences, for your continued commitment to both our production and to our great British theatre.

“London going into Tier Three is yet another blow for British theatre – one it simply cannot afford after a brutal year, and one that both could and should have been avoided.

“All the effort and energy, not to even mention the expense, of re-opening shows safely has once again been undercut by a decision that will devastate our industry and its freelance workforce – many of whom have still not received any government support and now face a further loss of employment. All this despite not a single case of infection being linked to a theatre anywhere in the country.

“Theatres and producers, who have collectively lost over £1 billion in revenue since March, now face millions of pounds of additional losses and continued uncertainty for the coming months, destroying confidence in the sector that we have worked so hard to rebuild. Commercial producers – the sector’s biggest employers and largest economic contributors – have received just 0.8% of the £1.57 billion Cultural Recovery Fund.

“This latest closure under Tier 3 underlines – unequivocally – the urgent need for a government-backed insurance scheme, as already provided to film and television, for meaningful compensation to mitigate impending losses incurred by productions forced to close, and for targeted support for freelance workers unable to take advantage of the furlough scheme.

“This feels like a final straw: proof that this government does not understand theatre and the existential crisis it is facing. Its short-sightedness is starting to look like serial mismanagement.”

 

You can read more industry reactions here.

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Due to the current pandemic various venues and productions are making announcements for their individual shows. Please bear with us as we try to keep this page as up to date as possible. If you find a mistake, please let us know by emailing enquiries@soltukt.co.uk. If you click through to seat selection (where you'll see either best available or a seating plan), you will be seeing the most up-to-date prices. If this differs from what we've written on the calendar, please bear with us, as those prices will update soon.

We now sell our famous TKTS Booth discounts online here at Official London Theatre.

We are now cancelling all performances up until and including 31 May 2020 to help us process existing bookings whilst we wait for further clarity from the government in terms of when we will be able to reopen.

We are so sorry that in these testing and difficult times you are not able to enjoy the show you have booked for and hope the following helps clarify next steps in respect of your tickets .

There is nothing that you need to do if your performance has been cancelled, but we do ask for your patience.

If you have booked directly with the theatre or show website for an affected performance, please be assured that they will contact you directly to arrange an exchange for a later date, a credit note/voucher or a refund. If you have booked via a ticket agent they will also be in contact with you directly.

We are processing in strict date order of performance, so you are likely to be contacted after the date you were due to go to the theatre. However, we want to reassure you that you will be contacted, and your order will be processed, but please do bear with us.

We’d like to thank everyone who has been patient and kind in dealing with their ticket providers so far and we are sorry that we cannot process your order as quickly as we would like.

Please do not contact your credit card company as that will slow the process down and put an additional burden on our box office and ticket agent teams.

In order for us to serve our audiences the best we can, please do not get in touch with your point of sale if you have booked for performances after 31 May. Please be reassured that if we have to cancel future performances you will be directly contacted by your theatre or ticket provider. Our producers continue to plan for all eventualities dependent on the individual needs of their shows and we will provide further updates on specific shows as and when they become available.

We look forward to welcoming you back into our theatres as soon as we are allowed to resume performances. In the meantime stay safe and healthy.

For more than 40 years, TKTS was our on-the-day theatre ticket box office in Leicester Square. Currently closed due to the current situation, we are now selling our great last minute seats and prices online. Click here to learn more.

While theatres are currently closed, various venues and productions are making announcements for their individual shows, including cancellations and rescheduled performances. Please check with the individual shows for details.