Kids Week FAQs

Frequently asked questions for Kids Week

Kids Week is all about introducing young people to London theatre. A child aged 17 or under goes FREE to any participating show when accompanied by an adult paying full price, and you can buy up to two extra children’s tickets at half price. What’s more, there are no booking or transaction fees to pay!

When you go to buy your tickets, the seats will appear at their half price cost on the seating plan. This is the same deal as 1 full price paying adult and 1 free child.  You should select as many tickets as in your party (e.g. 2 adults and 3 children = 5 tickets).

The Kids Week deal includes select performances between Monday 20 July – Monday 31 August. It used to run for just a week (hence the name) but has grown in popularity and now runs throughout the school summer holidays.

Booking will open at 10am on Tuesday 9 June. The list of participating shows can be found here.

On day one of booking (9 Jun), a digital queue will be in place. Certain individual shows may also have a separate queue to manage the high level of traffic and to ensure customers can buy tickets in a fair away as possible.

On the morning of the on sale, we will open the ‘waiting room’ at 8am. At 10am, all those in the waiting room will be randomly assigned a place in the queue. Anyone visiting the website after 10am will join the queue in order.

The Kids Week deal is valid for select dates on participating shows and can only be booked directly through this website. There are a limited number of Kids Week tickets for each performance and tickets may not be available on  all performances.

It really depends on the show, so be sure to check that when you book. There are no booking or transaction fees on Kids Week tickets.

They most certainly can! The Kids Week offer is open to any child aged 17 or under.

It depends on the show. Some theatres and shows have strict age policies and don’t admit young children. We always recommend looking at the Age & Content Guide for shows on their individual listings page.

Babes in arms are not allowed in almost all theatres. Please check with venues directly for their current guidelines.

Yes! Theatre Tokens can be redeemed online when you make your booking.

You can book a maximum of 10 Kids Week tickets! No more than 5 of these may be adult tickets.

If you, or someone you know, has access requirements, you can complete our Access Priority Request Form outlining your access requirements before the on-sale date. This form will be available here on Friday 5 June at 12pm and will close on Sunday 7 June at 6pm. You will then be contacted directly by the theatre’s box office on Tuesday 10 June to book your tickets.

When booking access tickets throughout the promotion, we recommend booking directly with the theatre as they know the venue and can give you the most accurate and up-to-date information. You will be offered the Kids Week rate or the theatre’s own access rate, depending on which is lower, so you’ll always get the best deal. A list of contact information for the venues will be available on the Kids Week Access page once the promotion begins.

During Kids Week, select shows will run workshops before or after performances, so you can get even more from your theatre trip!
They are bookable on a separate page which you can find here.

Activities, including singing, dancing, acting, puppetry & storytelling workshops can be booked alongside theatre tickets for the attached performance. Spaces on these activities are limited and are free of charge.

Workshops will be split into age categories indicating the suitability and target age group for each workshop. Age categories; 3-5, 6-8, 9-12, 13-17.

At time of booking, you will be asked for the following additional information –
Parent/guardian name, email address & phone number
Name & age of each child attending the workshop.
Details of any access requirement, medical conditions or food allergies.
Nominated emergency contact name and mobile number.

They are an opportunity for ALL Kids Week bookers attending that specific performance to dive deeper and connect with the show after the show ends. Details can be found here.

Exchange policies vary theatre to theatre, and we can only offer you an exchange if the theatre grants one.  Tickets will only be refunded if your performance has been cancelled.

You can find our details on our Contact Us page.