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Theatre Support Fund + launch The Show Must Go On charity face masks

Published 7 July 2020

In response to the Coronavirus pandemic, the Theatre Support Fund + created a limited-edition The Show Must Go On t-shirt. Thanks to its fantastic success, the fund has now designed a reusable face mask of the same design which is available to purchase from their website.

The design combines the world-famous branding of 16 of the biggest musicals in the West End including: &Juliet, Come From Away, Dear Evan Hansen, Everyone’s Talking About Jamie, Hamilton, Les Miserables, Mamma Mia!, Mary Poppins, Matilda The Musical, Six The Musical, Tina, The Tina Turner Musical, The Book of Mormon, The Prince of Egypt, The Lion King, The Phantom of the Opera and Wicked.

All profits from the project are split between Acting for Others and the Fleabag Support Fund who are providing financial aid to people working in the theatre industry who are experiencing hardship as a result of the pandemic.

The re-useable face-covering which is priced at £9.50 adds to their list of merchandise which also includes a notebook, mug, badge and tote bag.

If you’d like to support the industry while treating yourself or a loved one to some merchandise, visit the Theatre Support Fund website below.

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We now sell our famous TKTS Booth discounts online here at Official London Theatre.

We are now cancelling all performances up until and including 31 May 2020 to help us process existing bookings whilst we wait for further clarity from the government in terms of when we will be able to reopen.

We are so sorry that in these testing and difficult times you are not able to enjoy the show you have booked for and hope the following helps clarify next steps in respect of your tickets .

There is nothing that you need to do if your performance has been cancelled, but we do ask for your patience.

If you have booked directly with the theatre or show website for an affected performance, please be assured that they will contact you directly to arrange an exchange for a later date, a credit note/voucher or a refund. If you have booked via a ticket agent they will also be in contact with you directly.

We are processing in strict date order of performance, so you are likely to be contacted after the date you were due to go to the theatre. However, we want to reassure you that you will be contacted, and your order will be processed, but please do bear with us.

We’d like to thank everyone who has been patient and kind in dealing with their ticket providers so far and we are sorry that we cannot process your order as quickly as we would like.

Please do not contact your credit card company as that will slow the process down and put an additional burden on our box office and ticket agent teams.

In order for us to serve our audiences the best we can, please do not get in touch with your point of sale if you have booked for performances after 31 May. Please be reassured that if we have to cancel future performances you will be directly contacted by your theatre or ticket provider. Our producers continue to plan for all eventualities dependent on the individual needs of their shows and we will provide further updates on specific shows as and when they become available.

We look forward to welcoming you back into our theatres as soon as we are allowed to resume performances. In the meantime stay safe and healthy.

While theatres are currently closed, various venues and productions are making announcements for their individual shows, including cancellations and rescheduled performances. Please check with the individual shows for details.