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Many theatre makers have not been able to work since last March - your support could be a lifeline for those in need now.

Theatre Royal Stratford East. Photo by Peter Dazeley.

Theatre Royal Stratford East. Photo by Peter Dazeley.

Championing theatre in 2021

Kitty Underwood

By Kitty Underwood First Published 8 January 2021, Last Updated 13 January 2021

Throughout the COVID-19 pandemic, Official London Theatre and SOLT have continued to champion the creativity and innovation of our world-leading theatres. This week saw SOLT Chief Executive Julian Bird and former SOLT President Kenny Wax recognised in The Stage 100 list for their tireless lobbying and advocacy, liaising with Government and bringing industry leaders together to find a way through the devastation wreaked on our sector.

As theatres and theatre professionals everywhere struggle to survive, Official London Theatre highlights ways that theatre fans can support the art form they love. Examples include donating to a charity like the Theatre Artists Fund which gives emergency financial aid to freelance arts professionals, or buying tickets and Theatre Tokens through Official London Theatre, which helps support our outreach and access programmes – so you get the joy of something to look forward to and the satisfaction of giving something back.

Theatre as a shared experience is hugely important for mental wellbeing, and Official London Theatre aims to help theatre lovers stay connected during the current lockdown. From 12 January, a brand new weekly series of live Theatre Chats will take place on the Official London Theatre Instagram, every Tuesday at 6.00pm. The series will bring together theatre fans and industry professionals to share their love of theatre.

The Official London Theatre YouTube channel, one of the biggest theatre-focused YouTube channels in the world with over 166,000 subscribers, hosts a wide range of behind-the-scenes content, exclusive performances, interviews and show trailers. In 2020, we partnered with Sky VIP on a series of ‘Behind The Curtain With…’ videos in collaboration with top West End shows, and look forward to continuing this partnership in 2021.

Official London Theatre also continues to promote online shows and events, with comprehensive theatre streaming listings on our Virtual Theatre Fix page, created last year in response to the pandemic. A new Family Theatre Fun page will be providing free theatre-based quizzes, games, storytimes and educational resources to help keep children entertained while schools are closed.

Emma De Souza, Head of Marketing and Communications for SOLT, said:

‘We recognise what a difficult time this is for everyone and are dedicated to supporting our producers, theatre owners and audiences in whatever way we can – collaboration is the key to getting through this period of uncertainty. As the official online home of London theatre, we are uniquely positioned to be able to share the joy and creativity of theatre in all its forms, and will continue to do this as we work towards reopening.’

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Due to the current pandemic various venues and productions are making announcements for their individual shows. Please bear with us as we try to keep this page as up to date as possible. If you find a mistake, please let us know by emailing enquiries@soltukt.co.uk. If you click through to seat selection (where you'll see either best available or a seating plan), you will be seeing the most up-to-date prices. If this differs from what we've written on the calendar, please bear with us, as those prices will update soon.

We now sell our famous TKTS Booth discounts online here at Official London Theatre.

We are now cancelling all performances up until and including 31 May 2020 to help us process existing bookings whilst we wait for further clarity from the government in terms of when we will be able to reopen.

We are so sorry that in these testing and difficult times you are not able to enjoy the show you have booked for and hope the following helps clarify next steps in respect of your tickets .

There is nothing that you need to do if your performance has been cancelled, but we do ask for your patience.

If you have booked directly with the theatre or show website for an affected performance, please be assured that they will contact you directly to arrange an exchange for a later date, a credit note/voucher or a refund. If you have booked via a ticket agent they will also be in contact with you directly.

We are processing in strict date order of performance, so you are likely to be contacted after the date you were due to go to the theatre. However, we want to reassure you that you will be contacted, and your order will be processed, but please do bear with us.

We’d like to thank everyone who has been patient and kind in dealing with their ticket providers so far and we are sorry that we cannot process your order as quickly as we would like.

Please do not contact your credit card company as that will slow the process down and put an additional burden on our box office and ticket agent teams.

In order for us to serve our audiences the best we can, please do not get in touch with your point of sale if you have booked for performances after 31 May. Please be reassured that if we have to cancel future performances you will be directly contacted by your theatre or ticket provider. Our producers continue to plan for all eventualities dependent on the individual needs of their shows and we will provide further updates on specific shows as and when they become available.

We look forward to welcoming you back into our theatres as soon as we are allowed to resume performances. In the meantime stay safe and healthy.

For more than 40 years, TKTS was our on-the-day theatre ticket box office in Leicester Square. Currently closed due to the current situation, we are now selling our great last minute seats and prices online. Click here to learn more.

While theatres are currently closed, various venues and productions are making announcements for their individual shows, including cancellations and rescheduled performances. Please check with the individual shows for details.