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Many theatre makers have not been able to work since last March - your support could be a lifeline for those in need now.

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A statement on today’s Government announcement

First Published 26 November 2020, Last Updated 27 November 2020

The Government has announced this morning the areas that will be in Covid restriction Tiers 1, 2 and 3. Under current regulations, theatres in Tiers 1 and 2 can remain open with social distancing measures in place, but must close in Tier 3 areas.

Julian Bird, Chief Executive of SOLT and UK Theatre, said:

“Today’s Government announcement is a relief for theatres in Tier 1 and 2 areas, including London’s West End, but equally devastating for Tier 3 theatres yet again forced to postpone or cancel shows – especially Pantos, usually an annual highlight for families and a vital source of income for theatres around the country. This risks the survival of many venues and leaves thousands of theatre professionals struggling over the Christmas period, particularly freelancers who cannot rely on government support.”

On Tuesday, Eleanor Lloyd, President of the Society of London Theatre said of the planned new restrictions: 

“This is another unhappy day for the theatre industry which after 8 months of restrictions is already in a precarious position. From a London perspective, we wait to see which tier will apply. Clearly closure under tier 3 will be devastating for those shows that were planning to open after 3rd December, but even the capacity constraints under tier 1 and 2 will have a significant impact on those shows and their audiences. This is particularly disappointing given the great work that has happened between the sector and government, to re-open with social distancing and extensive safety measures.”

We will continue to update information on shows going ahead around the UK over the following weeks, and will update this information on a fortnight-by-fortnight basis as the Government updates the Tier system around the UK.

You can find a list of shows we know will be going ahead up to 16 December through the link below.

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Due to the current pandemic various venues and productions are making announcements for their individual shows. Please bear with us as we try to keep this page as up to date as possible. If you find a mistake, please let us know by emailing enquiries@soltukt.co.uk. If you click through to seat selection (where you'll see either best available or a seating plan), you will be seeing the most up-to-date prices. If this differs from what we've written on the calendar, please bear with us, as those prices will update soon.

We now sell our famous TKTS Booth discounts online here at Official London Theatre.

We are now cancelling all performances up until and including 31 May 2020 to help us process existing bookings whilst we wait for further clarity from the government in terms of when we will be able to reopen.

We are so sorry that in these testing and difficult times you are not able to enjoy the show you have booked for and hope the following helps clarify next steps in respect of your tickets .

There is nothing that you need to do if your performance has been cancelled, but we do ask for your patience.

If you have booked directly with the theatre or show website for an affected performance, please be assured that they will contact you directly to arrange an exchange for a later date, a credit note/voucher or a refund. If you have booked via a ticket agent they will also be in contact with you directly.

We are processing in strict date order of performance, so you are likely to be contacted after the date you were due to go to the theatre. However, we want to reassure you that you will be contacted, and your order will be processed, but please do bear with us.

We’d like to thank everyone who has been patient and kind in dealing with their ticket providers so far and we are sorry that we cannot process your order as quickly as we would like.

Please do not contact your credit card company as that will slow the process down and put an additional burden on our box office and ticket agent teams.

In order for us to serve our audiences the best we can, please do not get in touch with your point of sale if you have booked for performances after 31 May. Please be reassured that if we have to cancel future performances you will be directly contacted by your theatre or ticket provider. Our producers continue to plan for all eventualities dependent on the individual needs of their shows and we will provide further updates on specific shows as and when they become available.

We look forward to welcoming you back into our theatres as soon as we are allowed to resume performances. In the meantime stay safe and healthy.

For more than 40 years, TKTS was our on-the-day theatre ticket box office in Leicester Square. Currently closed due to the current situation, we are now selling our great last minute seats and prices online. Click here to learn more.

While theatres are currently closed, various venues and productions are making announcements for their individual shows, including cancellations and rescheduled performances. Please check with the individual shows for details.