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The Other Palace

The Other Palace

Closed until further notice

More Information

Access

Access information:

020 7087 7900 | boxoffice@theotherpalace.co.uk

Sound Amplification:

Sennheiser infrared (Theatre only)

Toilets:

Mens and Womens throughout. There are two unisex wheelchair toilets: one by the box office on the ground floor and one on the lower basement floor beside the cloakroom.

Wheelchairs:

Wheelchair seats and step-free access are located in row N of the stalls in the Theatre.

Contact

Contact the venue:

020 7087 7900

Your Visit

Security Information:

Security note: For your comfort and security, you may be subject to additional checks on your visit to London theatres. Please contact the venue for more information.

Bar:

Our main bar is open from 10am daily serving coffee, a great selection of wine and champagne and beer from London based brewery Meantime. The Studio bar is exclusively for those seeing a show in The Studio and opens 30 minutes before the start of the show.

Air Conditioned:

Yes

Accepts Theatre Tokens:

Yes

History

The Other Palace reopened its doors in February 2017 as a home for musical theatre. Discovering, developing and reimagining musical theatre is at the heart of what The Other Palace is about.

This Off-West End theatre is located close to Victoria rail and underground station. It can seat 312 audience members in its main auditorium and 120 in its smaller studio theatre.

Having originally opened as the St. James Theatre in 2012, The Other Palace stands on the site that was left empty after the destruction of the Westminster Theatre by a fire in 2002. It is the first central London theatre complex to have been newly built in the last 30 years.

The Theatre space offers a programme of full productions, work in progress productions and festivals of new work. By day, the studio can be available for composers, librettists, lyricists, directors, and choreographers to discover and create new material. By night, the Studio offers a diverse programme including cabaret, music, musical theatre and comedy.

The Other Palace has a third space – the bar. As well as serving drinks it is also used for open mic nights, networking events

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Due to the current pandemic various venues and productions are making announcements for their individual shows. Please bear with us as we try to keep this page as up to date as possible. If you find a mistake, please let us know by emailing enquiries@soltukt.co.uk. If you click through to seat selection (where you'll see either best available or a seating plan), you will be seeing the most up-to-date prices. If this differs from what we've written on the calendar, please bear with us, as those prices will update soon.

We now sell our famous TKTS Booth discounts online here at Official London Theatre.

We are now cancelling all performances up until and including 31 May 2020 to help us process existing bookings whilst we wait for further clarity from the government in terms of when we will be able to reopen.

We are so sorry that in these testing and difficult times you are not able to enjoy the show you have booked for and hope the following helps clarify next steps in respect of your tickets .

There is nothing that you need to do if your performance has been cancelled, but we do ask for your patience.

If you have booked directly with the theatre or show website for an affected performance, please be assured that they will contact you directly to arrange an exchange for a later date, a credit note/voucher or a refund. If you have booked via a ticket agent they will also be in contact with you directly.

We are processing in strict date order of performance, so you are likely to be contacted after the date you were due to go to the theatre. However, we want to reassure you that you will be contacted, and your order will be processed, but please do bear with us.

We’d like to thank everyone who has been patient and kind in dealing with their ticket providers so far and we are sorry that we cannot process your order as quickly as we would like.

Please do not contact your credit card company as that will slow the process down and put an additional burden on our box office and ticket agent teams.

In order for us to serve our audiences the best we can, please do not get in touch with your point of sale if you have booked for performances after 31 May. Please be reassured that if we have to cancel future performances you will be directly contacted by your theatre or ticket provider. Our producers continue to plan for all eventualities dependent on the individual needs of their shows and we will provide further updates on specific shows as and when they become available.

We look forward to welcoming you back into our theatres as soon as we are allowed to resume performances. In the meantime stay safe and healthy.

For more than 40 years, TKTS was our on-the-day theatre ticket box office in Leicester Square. Currently closed due to the current situation, we are now selling our great last minute seats and prices online. Click here to learn more.

While theatres are currently closed, various venues and productions are making announcements for their individual shows, including cancellations and rescheduled performances. Please check with the individual shows for details.