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Criterion Theatre

More Information


Sound Amplification:

Sennheiser Infra-red System.


Mens and Womens are located on the far side of the auditorium between the Stalls and Dress Circle levels. here is an adapted toilet on the Upper Circle, with step free access from Jermyn Street upon request.

Guide Dogs Policy:

Access dogs are allowed inside the auditorium. Staff can also dog-sit for two dogs per performance in the Manager’s office.


Wheelchair/scooter users should inform the Box Office in advance and come to the entrance in Jermyn Street, to the left of the stage door. There is a slight slope with handrails on both sides to the back of the Upper Circle. 2 spaces for wheelchair users next to C20. You cannot see a small part of the stage. Scooter users can access the venue, but have to be transferred. Transfer seating is available for wheelchair users and 1 scooter to aisle seats in Upper and Dress Circles. Each wheelchair user must bring a non-disabled companion.

Access From Theatre Foyer To Seat:

30 to Dress Circle, 60 to Stalls

Level Access:

To Upper Circle via Jermyn St

Stairs/Lift/Ramp Available:

An alternative wheelchair entrance is located next to the Stage Door on Jermyn Street, behind the theatre.


Contact the venue:

0844 847 1778 (Calls cost 7p per min plus your telephone company's network access charge)

Your Visit

Security Information:

Security note: For your comfort and security, you may be subject to additional checks on your visit to London theatres. Please contact the venue for more information.


The Greene Bar (stalls level) and Lord Attenborough Bar (Dress Circle) are only accessible via stairs. Drinks can be brought to customers in the auditorium. Drinks may be taken inside the auditorium in plastic cups.

Air Conditioned:


Accepts Theatre Tokens:



Located in the heart of Piccadilly, the Criterion Theatre has been home to some of London’s longest running and most beloved comedies and farces. Opened in 1874, the theatre was designed by the renowned architect Thomas Verity with the interiors by Simpson and Son.

As the theatre’s auditorium is located underground, it was used by the BBC during the London blitz as it could easily be transformed into a studio that was free from the threat of destruction. From here, many programmes were both recorded and broadcast live.

During the 1970s there were some proposals for the theatre’s redevelopment that threatened its future as a performance space. In the 1980s, however, the venue was purchased by Robert Bourne who set up the Criterion Theatre Trust to ensure the future of this venue as a space for the performance of plays. The Trust still owns the theatre.

In recent years the theatre has been the home of productions include the Reduced Shakespeare Company’s The Complete Works Of William Shakespeare (Abridged) that ran from 1996 to 2005. From 2006 to 2015 the theatre hosted The 39 Steps, Patrick Barlow’s farcical adaption of the 1915 novel by John Buchan.

Since 2016 the theatre has been home to The Comedy About A Bank Robbery. The play, which was written by Henry Lewis, Jonathan Sayer, and Henry Shields, was nominated for Best New Comedy at the Olivier Awards 2017.

Due to the current pandemic various venues and productions are making announcements for their individual shows. Please bear with us as we try to keep this page as up to date as possible. If you find a mistake, please let us know by emailing enquiries@soltukt.co.uk. If you click through to seat selection (where you'll see either best available or a seating plan), you will be seeing the most up-to-date prices. If this differs from what we've written on the calendar, please bear with us, as those prices will update soon.

We now sell our famous TKTS Booth discounts online here at Official London Theatre.

We are now cancelling all performances up until and including 31 May 2020 to help us process existing bookings whilst we wait for further clarity from the government in terms of when we will be able to reopen.

We are so sorry that in these testing and difficult times you are not able to enjoy the show you have booked for and hope the following helps clarify next steps in respect of your tickets .

There is nothing that you need to do if your performance has been cancelled, but we do ask for your patience.

If you have booked directly with the theatre or show website for an affected performance, please be assured that they will contact you directly to arrange an exchange for a later date, a credit note/voucher or a refund. If you have booked via a ticket agent they will also be in contact with you directly.

We are processing in strict date order of performance, so you are likely to be contacted after the date you were due to go to the theatre. However, we want to reassure you that you will be contacted, and your order will be processed, but please do bear with us.

We’d like to thank everyone who has been patient and kind in dealing with their ticket providers so far and we are sorry that we cannot process your order as quickly as we would like.

Please do not contact your credit card company as that will slow the process down and put an additional burden on our box office and ticket agent teams.

In order for us to serve our audiences the best we can, please do not get in touch with your point of sale if you have booked for performances after 31 May. Please be reassured that if we have to cancel future performances you will be directly contacted by your theatre or ticket provider. Our producers continue to plan for all eventualities dependent on the individual needs of their shows and we will provide further updates on specific shows as and when they become available.

We look forward to welcoming you back into our theatres as soon as we are allowed to resume performances. In the meantime stay safe and healthy.

For more than 40 years, TKTS was our on-the-day theatre ticket box office in Leicester Square. Currently closed due to the current situation, we are now selling our great last minute seats and prices online. Click here to learn more.

While theatres are currently closed, various venues and productions are making announcements for their individual shows, including cancellations and rescheduled performances. Please check with the individual shows for details.