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Record-breaking start for Kids Week

First Published 19 June 2013, Last Updated 19 June 2013

Kids Week 2013 has got off to a phenomenally successful start, selling close to a staggering 50,000 tickets in its first 24 hours of sales.

Tickets for our annual kids go free campaign, which offers a free child’s ticket for every adult ticket purchased to participating shows, plus up to a further two half-price, went on sell at 10:00 yesterday and once again proved its record-breaking, award-winning credentials with thousands of families snapping up tickets to more than 30 top London shows.

Julian Bird, Chief Executive of the Society of London Theatre, the not-for-profit organisation also behind this website, commented on the success, saying: “The sales within the first 24 hours for Kids Week are incredible and we would like to thank the many shows that have once again supported this initiative to enable children to enjoy the theatre in the month of August.”

Now in its 16th year, Kids Week will run for the whole of August with plenty of tickets still on sale for a huge range of shows including top West End musicals Billy Elliot The Musical, We Will Rock You and Wicked, and family entertainment shows Brainiac Live!, Dinosaur Zoo and Horrible Histories – Barmy Britain.

As well as the incredible range of shows on offer, children are also invited to attend a wide variety of free activities and events as part of the London Lifestyle award-winning annual event. This year participants can choose to explore the pre-historic puppetry of Dinosaur Zoo, attend a drama workshop with a star from Horrible Histories or put their questions to the cast of Wicked.

Chris Edmonds, Chairman of Ticketmaster, sung the campaign’s praises commenting: “We are very proud to support Kids Week and it looks as if this is going to be another record-breaking year with ticket sales up a staggering 30% already. It’s great to know that so many young people will be getting into the theatre this summer.”

Visit www.kidsweek.co.uk or call the 24 hour Ticketmaster booking line on 0844 248 5151 to book your tickets now and take part in the theatrical family event of the year.

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We now sell our famous TKTS Booth discounts online here at Official London Theatre.

We are now cancelling all performances up until and including 31 May 2020 to help us process existing bookings whilst we wait for further clarity from the government in terms of when we will be able to reopen.

We are so sorry that in these testing and difficult times you are not able to enjoy the show you have booked for and hope the following helps clarify next steps in respect of your tickets .

There is nothing that you need to do if your performance has been cancelled, but we do ask for your patience.

If you have booked directly with the theatre or show website for an affected performance, please be assured that they will contact you directly to arrange an exchange for a later date, a credit note/voucher or a refund. If you have booked via a ticket agent they will also be in contact with you directly.

We are processing in strict date order of performance, so you are likely to be contacted after the date you were due to go to the theatre. However, we want to reassure you that you will be contacted, and your order will be processed, but please do bear with us.

We’d like to thank everyone who has been patient and kind in dealing with their ticket providers so far and we are sorry that we cannot process your order as quickly as we would like.

Please do not contact your credit card company as that will slow the process down and put an additional burden on our box office and ticket agent teams.

In order for us to serve our audiences the best we can, please do not get in touch with your point of sale if you have booked for performances after 31 May. Please be reassured that if we have to cancel future performances you will be directly contacted by your theatre or ticket provider. Our producers continue to plan for all eventualities dependent on the individual needs of their shows and we will provide further updates on specific shows as and when they become available.

We look forward to welcoming you back into our theatres as soon as we are allowed to resume performances. In the meantime stay safe and healthy.

While theatres are currently closed, various venues and productions are making announcements for their individual shows, including cancellations and rescheduled performances. Please check with the individual shows for details.