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Charlie And The Chocolate Factory’s Ross Dawes and Zachery Loonie at the This Morning Audience Award photoshoot (Photo: Jonathan Hordle/Rex Features)

Charlie And The Chocolate Factory's Ross Dawes and Zachery Loonie at the This Morning Audience Award photoshoot (Photo: Jonathan Hordle/Rex Features)

Oliviers Audience Award: Charlie And The Chocolate Factory

First Published 20 February 2015, Last Updated 13 March 2015

What’s it all about?

This Dahl-icious tale is confection perfection. When reclusive chocolate-making mastermind Willy Wonka chooses to open his iconic factory to five golden ticket holders, Charlie, whose family lives in Gothic levels of poverty, is one of the lucky winners. Inside is a world of fantastical flavours, mouth-watering wonders and tasty terrors. Oh and a horde of unique helpers, the Oompa Loompas.

Casting coup

The top-hatted chocolatier has only been played by Olivier Award winners. Douglas Hodge created the sweet role as part of the production’s original cast before being replaced by the current owner of the soon-to-be-iconic purple tailcoat, triple Olivier winner Alex Jennings.

Fascinating fact

In 2014, Charlie And The Chocolate Factory past the one millionth audience member mark. If each of those theatregoers had eaten one chocolate from a tin of Roses, between them they would have worked their way through around 13,500 tins! Of course, they could also have shared one everlasting gobstopper instead.

Olivier Awards history

A newcomer to the West End in 2013, the show proved it was a Smartie when it was Boosted by seven nominations in 2014. It went home with a Double Decker win, picking up the awards for Best Lighting Design and Best Costume Design. No doubt they Revels-ed in the glory.

They say…

“The Oompas and I want nothing more than to bring joy, wonder and a little bit of wicked fun to the world. Now we ask you to step up and join our quest as the West End becomes gripped by the 2015 This Morning Audience Award. A vote for Charlie And The Chocolate Factory is a vote for pure imagination.” Willy Wonka

We say…

“Come with me and you’ll be in a world of pure imagination.” Okay, they say that too, but it’s true. Where else in the West End can you see giant dancing squirrels, an edible garden and a remarkable glass elevator with a special secret? It makes us happier than eating a giant Toblerone dipped in melted Dairy Milk but comes with none of the guilt.

Charlie And The Chocolate Factory is booking at the Theatre Royal Drury Lane until 4 June 2016. You can book tickets through us here.


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Monday 6 April: The following statement has been issued by the Society of London Theatre (SOLT) on behalf of the major commercial West End theatre operators and the Society of Ticket Agents and Retailers (STAR), to provide clear information for customers with regards to their theatre bookings and help ease the unprecedented strain on box offices and ticket agents in light of the Covid 19 pandemic.

We are now cancelling all performances up until and including 31 May 2020 to help us process existing bookings whilst we wait for further clarity from the government in terms of when we will be able to reopen. We are so sorry that in these testing and difficult times you are not able to enjoy the show you have booked for and hope the following helps clarify next steps in respect of your tickets.

There is nothing that you need to do if your performance has been cancelled, but we do ask for your patience.

If you have booked directly with the theatre or show website for an affected performance, please be assured that they will contact you directly to arrange an exchange for a later date, a credit note/voucher or a refund. If you have booked via a ticket agent they will also be in contact with you directly.

Theatre box office and ticket agents teams are continuing to work through the very high number of ticket orders affected by the cancellations. An average of 300,000 people a week attend West End theatres, so this a huge task. The situation is exacerbated by the fact that all our teams are now working remotely in response to government restrictions, many with reduced numbers of staff due to the virus, and this will be adding to the time it will take us to process your order.

We are processing in strict date order of performance, so you are likely to be contacted after the date you were due to go to the theatre. However, we want to reassure you that you will be contacted, and your order will be processed, but please do bear with us.

We’d like to thank everyone who has been patient and kind in dealing with their ticket providers so far and we are sorry that we cannot process your order as quickly as we would like.

Please do not contact your credit card company as that will slow the process down and put an additional burden on our box office and ticket agent teams.

In order for us to serve our audiences the best we can, please do not get in touch with your point of sale if you have booked for performances after 31 May. Please be reassured that if we have to cancel future performances you will be directly contacted by your theatre or ticket provider. Our producers continue to plan for all eventualities dependent on the individual needs of their shows and we will provide further updates on specific shows as and when they become available.

We look forward to welcoming you back into our theatres as soon as we are allowed to resume performances. In the meantime stay safe and healthy.