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Madame Kalamazoo

Madame Kalamazoo is back with the National Theatre

Kitty Underwood

By Kitty Underwood First Published 5 August 2020, Last Updated 5 August 2020

A mysterious visitor from the Blue Moon has been taking children on exciting and imaginative adventures, finding a special way to reach kids around the country, and now she’s back!

Starting from today, Madame Kalamazoo’s Magical Mail  will now be available to children, delivered via email by the National Theatre.

As National Theatre at Home concludes with the final streaming of Amadeus  and school summer holidays start, the National Theatre is excited to be sharing Madame Kalamazoo’s Magical Mail  for free from today.

The special thing about these daily, interactive stories is that they are set in children’s own homes, and feature the children themselves as the main characters. If they choose to, children can go a step further than simply reading their magical mail and can contribute artwork to help move the stories along in an act of collective storytelling with other children.

Families already receiving Madame Kalamazoo’s Magical Mail love their daily stories and one parent said:

“Madame Kalamazoo has been such a welcome distraction and breath of fresh air during lockdown. Every day my son wakes up asking if Madame Kalamazoo has sent a letter and he’s really thrilled when it arrives. Thank you, Madame Kalamazoo.”

Parents and guardians can send a message to Madame Kalamazoo inviting her to write to their children at madamekalamazoo.com or can find out more by visiting nationaltheatre.org.uk. Madame Kalamazoo will start sending her Magical Mail the next day and will send 19 email stories in total and you can choose whether to receive stories from her daily or at weekends.

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We now sell our famous TKTS Booth discounts online here at Official London Theatre.

We are now cancelling all performances up until and including 31 May 2020 to help us process existing bookings whilst we wait for further clarity from the government in terms of when we will be able to reopen.

We are so sorry that in these testing and difficult times you are not able to enjoy the show you have booked for and hope the following helps clarify next steps in respect of your tickets .

There is nothing that you need to do if your performance has been cancelled, but we do ask for your patience.

If you have booked directly with the theatre or show website for an affected performance, please be assured that they will contact you directly to arrange an exchange for a later date, a credit note/voucher or a refund. If you have booked via a ticket agent they will also be in contact with you directly.

We are processing in strict date order of performance, so you are likely to be contacted after the date you were due to go to the theatre. However, we want to reassure you that you will be contacted, and your order will be processed, but please do bear with us.

We’d like to thank everyone who has been patient and kind in dealing with their ticket providers so far and we are sorry that we cannot process your order as quickly as we would like.

Please do not contact your credit card company as that will slow the process down and put an additional burden on our box office and ticket agent teams.

In order for us to serve our audiences the best we can, please do not get in touch with your point of sale if you have booked for performances after 31 May. Please be reassured that if we have to cancel future performances you will be directly contacted by your theatre or ticket provider. Our producers continue to plan for all eventualities dependent on the individual needs of their shows and we will provide further updates on specific shows as and when they become available.

We look forward to welcoming you back into our theatres as soon as we are allowed to resume performances. In the meantime stay safe and healthy.

While theatres are currently closed, various venues and productions are making announcements for their individual shows, including cancellations and rescheduled performances. Please check with the individual shows for details.