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Following official government advice theatres are currently closed to help slow the spread of coronavirus. For more information on cancelled performances click here.

I Can’t Sing cancels previews

Published 24 February 2014

I Can’t Sing has cancelled its first two preview performances following technical issues described by producers as caused by the highly anticipated musical comedy’s “ambitious staging”.

Audience members with tickets for now cancelled performances on 27 and 28 February are advised to contact their original point of purchase for details of how they can reschedule their booking.

Commenting on the decision, Stage Entertainment’s Rebecca Quigley said: “After much careful thought and discussion we’ve decided that we need to take some more time to work on technical aspects of I Can’t Sing! at the London Palladium. As audiences will soon see, the production is hugely ambitious, and the volume of installation and scale of the set means that technical work has taken slightly longer than could have been anticipated to make the show audience-ready.

“We want everyone who comes to see I Can’t Sing!, from the very first preview, to have the best possible experience. We therefore feel that this course of action is the responsible thing to do as producers, both for our cast and production staff at the theatre and for our audiences. This is not a decision taken lightly and I’d like to apologise to those who had booked, and indeed sold out, these initial two performances.”

The first preview of the show written by TV comedian Harry Hill and his long-term collaborator Steve Brown’s musical theatre debut will now take place at the London Palladium on 1 March.

Taking an affectionate poke at The X Factor’s judges and its colourful contestants, the show boasts a leading cast that will see Olivier Award winner Nigel Harman, Victoria Elliott and Ashley Knight cast their judging glare over a company of talented musical theatre stars including Cynthia Erivo, Charlie Baker and Alan Morrissey stars as the eccentric contestants.

Quigley concluded the producer’s statement saying, “The entire I Can’t Sing! family cannot wait for everyone to see the show and we thank everyone for their patience and understanding.”

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We are now cancelling all performances up until and including 31 May 2020 to help us process existing bookings whilst we wait for further clarity from the government in terms of when we will be able to reopen.

We are so sorry that in these testing and difficult times you are not able to enjoy the show you have booked for and hope the following helps clarify next steps in respect of your tickets .

There is nothing that you need to do if your performance has been cancelled, but we do ask for your patience.

If you have booked directly with the theatre or show website for an affected performance, please be assured that they will contact you directly to arrange an exchange for a later date, a credit note/voucher or a refund. If you have booked via a ticket agent they will also be in contact with you directly.

We are processing in strict date order of performance, so you are likely to be contacted after the date you were due to go to the theatre. However, we want to reassure you that you will be contacted, and your order will be processed, but please do bear with us.

We’d like to thank everyone who has been patient and kind in dealing with their ticket providers so far and we are sorry that we cannot process your order as quickly as we would like.

Please do not contact your credit card company as that will slow the process down and put an additional burden on our box office and ticket agent teams.

In order for us to serve our audiences the best we can, please do not get in touch with your point of sale if you have booked for performances after 31 May. Please be reassured that if we have to cancel future performances you will be directly contacted by your theatre or ticket provider. Our producers continue to plan for all eventualities dependent on the individual needs of their shows and we will provide further updates on specific shows as and when they become available.

We look forward to welcoming you back into our theatres as soon as we are allowed to resume performances. In the meantime stay safe and healthy.