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Details revealed for first Hamilton ticket release

Published 12 January 2017

At 12noon (GMT) on 16 January 2017 the allocation of seats put aside for those who registered for priority booking will go on sale for the West End production of Hamilton. The general public booking will open at 12noon (GMT) on 30 January 2017 for the same performances in the first booking period. This initial release of tickets will include reduced price preview performances beginning 21 November 2017 and regular priced performances through to 30 June 2018.  Seats will be available for all performances on both priority and public booking dates. Official opening night is scheduled for 7 December 2017.  

In order to protect patrons from paying highly inflated prices, the producers of HAMILTON are determined to combat the unauthorised profiteering of third party resellers and ticket touts.  Delfont Mackintosh Theatres are pioneering for the West End a paperless ticket system for this production – HAMILTON Paperless Ticketing, powered by Ticketmaster.

No physical tickets will be issued in advance.  Upon arrival at the theatre on the day of the performance, patrons will be asked to swipe the payment card they used to originally purchase their tickets to gain admission into the theatre.

Patrons wishing to pay by cash can only do so once the Box Office at the Victoria Palace Theatre reopens in the autumn.  Additional security measures to prevent profiteering of tickets purchased by cash customers will also be in place.

London Producer and Theatre Owner Cameron Mackintosh said: “I’m delighted to announce, as we open booking for the much anticipated, revolutionary new musical Hamilton, that in an effort to combat the gouging of the public with hugely inflated ticket prices by third party profiteers, my theatre company Delfont Mackintosh Theatres will be operating a new paperless ticketing system, a first for the West End, powered by Ticketmaster.  By not issuing physical tickets in advance, we aim to dramatically reduce the ability to resell seats at a hugely inflated price on secondary ticketing websites.  To give the widest possible audience the chance to see Lin-Manuel Miranda’s brilliant musical, Jeffrey Seller, the original American producer and I have designated 295 seats per performance to be £37.50 or less and the public will also have the opportunity to purchase a limited number of tickets both on the day or a week in advance through our daily and weekly lotteries for as little as £20.  Excluding Premium tickets, our top price theatre ticket will be an all-inclusive £89.50. No additional charges will be permitted.”

Jeffrey Seller said: “We are thrilled to be going on sale in London and are filled with anticipation for starting performances in November. Hamilton is for everybody. I am gratified that our partner Cameron Mackintosh is working tirelessly with his team to insure accessibility for all audiences.”

Full ticketing information can be found on the official website at hamiltonthemusical.co.uk and details of how to apply for the daily and weekly lotteries will be announced closer to performances.

Further ticket releases and casting will be announced at a later date.

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Due to the current pandemic various venues and productions are making announcements for their individual shows. Please bear with us as we try to keep this page as up to date as possible. If you find a mistake, please let us know by emailing enquiries@soltukt.co.uk. If you click through to seat selection (where you'll see either best available or a seating plan), you will be seeing the most up-to-date prices. If this differs from what we've written on the calendar, please bear with us, as those prices will update soon.

We now sell our famous TKTS Booth discounts online here at Official London Theatre.

We are now cancelling all performances up until and including 31 May 2020 to help us process existing bookings whilst we wait for further clarity from the government in terms of when we will be able to reopen.

We are so sorry that in these testing and difficult times you are not able to enjoy the show you have booked for and hope the following helps clarify next steps in respect of your tickets .

There is nothing that you need to do if your performance has been cancelled, but we do ask for your patience.

If you have booked directly with the theatre or show website for an affected performance, please be assured that they will contact you directly to arrange an exchange for a later date, a credit note/voucher or a refund. If you have booked via a ticket agent they will also be in contact with you directly.

We are processing in strict date order of performance, so you are likely to be contacted after the date you were due to go to the theatre. However, we want to reassure you that you will be contacted, and your order will be processed, but please do bear with us.

We’d like to thank everyone who has been patient and kind in dealing with their ticket providers so far and we are sorry that we cannot process your order as quickly as we would like.

Please do not contact your credit card company as that will slow the process down and put an additional burden on our box office and ticket agent teams.

In order for us to serve our audiences the best we can, please do not get in touch with your point of sale if you have booked for performances after 31 May. Please be reassured that if we have to cancel future performances you will be directly contacted by your theatre or ticket provider. Our producers continue to plan for all eventualities dependent on the individual needs of their shows and we will provide further updates on specific shows as and when they become available.

We look forward to welcoming you back into our theatres as soon as we are allowed to resume performances. In the meantime stay safe and healthy.

For more than 40 years, TKTS was our on-the-day theatre ticket box office in Leicester Square. Currently closed due to the current situation, we are now selling our great last minute seats and prices online. Click here to learn more.

While theatres are currently closed, various venues and productions are making announcements for their individual shows, including cancellations and rescheduled performances. Please check with the individual shows for details.